What happens if an item is damaged?
Last updated August 12, 2026
This is still being refined -- if it doesn't answer your question, please contact Support.
dooobi does not currently offer insurance, guaranteed compensation, or a formal damage-claims process. If an item is damaged, please open a dispute on the transaction or contact Support -- our team will look into the specific situation, but there is no automatic refund or compensation built into the product today.