What happens if actual weight differs?
Last updated August 12, 2026
This is still being refined -- if it doesn't answer your question, please contact Support.
The delivery request records a declared weight, but dooobi does not currently have an automated process for handling a mismatch between the declared and actual weight at handover. If this happens, it is best handled directly between the sender and traveler, or by contacting Support. This is an area we are still refining.